One quality of a great human is listening attentively and authentically. You act 60% wrong because you listen wrong. You don’t have the capacity to listen. The human body is the body of a listener. You can shut your mouth, eyes, stop your legs and hands, but you cannot stop your ears. Every hole in your body is under your control, but not your ears. Why?
Because your basic faculty is to listen. Because of not listening, you communicate inaccurately, bear inaccurately, react inaccurately. When you start listening peacefully, you start living peacefully. When you listen and digest what you have heard without reacting, that is the state of saintlihood. Listening is the most important human faculty. There are sand granules in your ear which move and through them you have your balance. The basic faculty of the mind is listening.
When you read, you listen. Your mind reads it and then your listening faculty listens to it. And anything which you listen to will be understood by you, otherwise it is not understood.
Even in speaking, you speak to listen to your own words. That is why some people love to talk. They love to listen to their own sound.
From the book Ancient Art of Self Healing which is a collection of excerpts from lectures, notes and classes by SSS Harbhajan Singh Khalsa (Yogi Bhajan)